As a business leader, do you know what your team is capable of? Do you have a group of critical-thinking individuals, all with specialized tasks that each help the department run in invaluable ways to the organization as a whole?
At the end of the long and exhausting day, you fall into bed bone-tired and weary, feeling that you didn’t accomplish many of the things you had to do, much less the ones you wanted to do. Sigh, is this the life I was born to live?
We are living in a time of “all about me.” The preferred approach to influencing “my way” or “my view” is loud lectures instead of quiet conversations. Rowdy movements are chosen over genuine understanding.
Your shiny new digital thermometer will ensure that your family room is exactly 69.3 degrees. Or if your five-year-old daughter seems warm, it will only take a couple seconds to know how high her fever is with that handheld device you snagged from the drugstore for just $12.
I love to receive examples of outstanding customer service. I’m always on the lookout for great stories, whether I personally experience them, or they are sent in by our followers. What I share today is a great example of personalized and proactive communication.