844-337-7325 [email protected]

The Season of Customer Imagination – Chip Bell

All my life, I thought leaves departed trees in the fall because they got too old to hang onto the branch and gravity bested their grasp. It does not work that way. Trees literally release their leaves from the limb.

Pandemic-Tested Customer Experience Success – Chip Bell

Most business owners and leaders want to provide experiences that drive customer engagement, loyalty, and referrals. However, designing and consistently delivering experiences that emotionally resonate with customers is daunting in the best of times, let alone in a pandemic! Sadly, many companies haven’t effectively found ways to adjust their customer experiences to meet the challenges of COVID-19.