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Speaker Blog Posts

We Help Meeting Planning Executives THRILL Their Audiences!

Did You Finish Strong? – John O’Leary

Did You Finish Strong? – John O’Leary

Finishing strong should be something for which we all strive. And one of the greatest examples I know of what it looks like to finish strong is British runner Derek Redmond. In the 1992 Olympic Games, Derek expected to win gold in the 400-meter.

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Lack Of Entitlement Keys Georgia’s National Championship

Lack Of Entitlement Keys Georgia’s National Championship

Okay, so maybe this year’s College Football National Championship game wasn’t one for the ages. And it certainly wouldn’t have kept you watching if you favor closely fought competitions, which Georgia’s 65-7 masterclass was never close to providing.

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You’re Not Too Old – John O’Leary

You’re Not Too Old – John O’Leary

We waved goodbye to 2022, hoped for a better New Year and even made resolutions to ensure it would be even better than the last. And although only 24-hours into the New Year, many of those resolutions have already been broken!

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WFH: Future Path & Impact – Andrew Busch

WFH: Future Path & Impact – Andrew Busch

Before we do our deep dive, let’s simplify the overall environment for work from home (WFH) or work from anywhere (WFA), boiling it down to incentives driving actions. Let’s start with the negative impact on employees from WFH.

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Customers are the Reason Customer Service Is Important

Customers are the Reason Customer Service Is Important

When a client is interested in engaging me to speak at their meeting, I’ll usually ask in our initial call, “Why is hiring a customer service speaker important to you at this time?”  We get many different answers that include low customer satisfaction.

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It’s All I Can See – Ron Culberson

It’s All I Can See – Ron Culberson

Does this sound familiar? It’s the Saturday of your high school prom. You had a crush on another student for several months and a few weeks before the prom, you got up the nerve to ask them to go with you—and they said yes. When you look in the mirror and see..

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Do Your Rituals Serve or Sabotage You? – Colette Carlson

Do Your Rituals Serve or Sabotage You? – Colette Carlson

Whether your caregivers read you a nightly bedtime story or your work team regularly meditates before a meeting, you experienced the power of rituals. These small, repetitive acts can shape our behavior and shift our emotions. Rituals can produce big benefits.

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Great Customer Service is Community on Fire – Chip Bell

Great Customer Service is Community on Fire – Chip Bell

I love to fly fish. And, I am fortunate to have the Chattahoochee River running across my backyard only fifty feet from the back door of my river house in North Georgia. It is stocked yearly with beautiful rainbow trout for “catch and release” fly fishing.

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