Communicating Boundaries: Key to Career Freedom?
Colette Carlson
04/03/24 | Leadership
Communicating Boundaries: Key to Career Freedom?
In today’s dynamic work environments, where the distinction between professional and personal spaces blurs, especially with the ascent of remote work, the art of setting boundaries emerges as a pivotal skill. It’s akin to being a modern-day knight establishing your own kingdom: you need walls (boundaries) to protect the realm (your sanity), but also gates (communication strategies) to let in allies (colleagues) and keep out dragons (unreasonable demands). Your armor? Professionalism. Your weapon? Clear communication. Your quest? To establish work-life harmony without becoming the office recluse or the pushover. Together, let’s navigate this quest to cultivate a sustainable work culture that champions clear communication and a deep respect for professional boundaries.
Understanding Boundaries
Boundaries at work can vary widely, from physical and temporal to emotional and mental. They serve as a necessary framework to protect our energy, time, and well-being, allowing us to perform at our best without sacrificing our personal lives. Whether it’s about managing work hours, handling work-related communications, or ensuring personal space and time are respected, establishing clear boundaries is key to a balanced life.
Too many of us view setting healthy boundaries as a possible conflict, another difficult conversation to avoid. Yet, you will never experience the wellness you seek without creating boundaries. If you consistently produce quality work in a timely fashion, you have established yourself as someone who is accountable and reliable. There is a difference between being a team player and expecting you to devote your entire life to work. Take the next step and assertively ask for the boundaries you need to succeed.
Setting Time Boundaries
One of the most common challenges in the workplace is managing time effectively. With the advent of digital communication tools, it’s become easier than ever for work to invade personal time. Setting time boundaries involves clear communication about work hours, availability, and expectations regarding response times. Communicating these preferences to colleagues and supervisors is essential in establishing these boundaries.
Ideally, have a dialogue that includes how boundaries serve and support the team and outline what works best for each member. Open with, “I’ve realized that to do my best work and maintain my well-being, I need to set some boundaries around my work hours and communication. I’m also interested in hearing from each of you what you need.” Follow the discussion up with an email that solidifies what was discussed.
Example: “To ensure I can be as productive and focused as possible, I’ve decided to start my day earlier and end by 5:00 PM. I’ll be fully available during these hours and will be stepping away from work communications after this time to recharge for the next day. If you need a same-day response, please let me know prior to 3 pm so I can offer my support. Any communication arriving after 5 pm will be seen the following day.
While I’m committed to maintaining my work hours, I understand there may be exceptions due to project deadlines or urgent matters. In those cases, I’m open to adjusting my schedule temporarily. However, I’d like to ensure these are truly exceptions and that we plan as much as possible to respect our standard work boundaries.”
The Role of Employers and Leaders
Leaders must model the behavior of respecting work boundaries to cultivate a culture of trust and balance; demonstrating that it’s not just permissible but expected to protect one’s time signals to the team that their well-being is a priority. Only in true emergencies should this pact be breached, ensuring that the team feels supported and not perpetually on the brink of burnout.
Leadership Example: “As a team, it’s important for us to respect and support each other’s boundaries. This includes being mindful of sending work-related messages outside of someone’s work hours unless it’s urgent. Let’s continue to communicate our needs and availability clearly to help maintain a healthy work-life balance for everyone.”
In an ideal world, leaders would initiate these conversations with every new hire about how best to work with one another to set expectations and eliminate future challenges. The leader should communicate their preferences around response times to messages, blocking calendars for focused work, meeting protocol and length, etc. If you find yourself working for someone who doesn’t initiate these conversations, take the lead.
Boundary Respect Dialogue
When it comes to boundaries, drawing the line is one thing; ensuring it holds is another. Navigating the delicate process of ensuring colleagues and leaders respect your established boundaries requires both tact and clarity.
Example: To the colleague who emails the document or meeting agenda without time for you to prepare, say, “My goal is to show up prepared for our time together. Would you be so kind as to make sure I have the document the day prior so I can both reflect, prepare and be fully focused and productive when we meet?”
Example: If your colleague needs your support, yet you have your own deadlines looming, say, “I can sense your urgency and will make this a priority the moment I finish my current deadlines. The timeline I’m leaning toward is Friday, late afternoon.”
Although the above example also works with your supervisor, it’s always best to read the room before responding. Work demands can fluctuate, and circumstances will dictate your level of flexibility or firmness.
Example: If your leader drops another unexpected project in your lap, say, “In order to meet this new timeline, I’ll need to reprioritize other projects. I’m leaning toward pushing back Project X. Are you aligned with that decision or is there something else you’re prefer I set aside for now?”
Communicating boundaries at work doesn’t require a sword and shield, just clarity and assertiveness. Creating boundaries is not about erecting barriers but about building bridges between our professional and personal lives that allow us to thrive in both. Remember, even knights need to hang up their armor and enjoy the peace of their own castles.