844-337-7325 [email protected]
SHERYL MAYS
Chief Experience Officer & President, Rise and Shine Consulting
KEYNOTE VIDEOS
KEYNOTE FEE:

$5,001 - $7,500

Keynote fee falls within this range. For exact fee, please contact us.
TRAVELS FROM:

Florida

Request Availability for Sheryl Mays

Customer Experience
Diversity
Leadership
Motivation

"Trainer Sheryl Mays was on target!!! Great presentation skills and drill down for the techniques. Awesome insights and encouragement. I will look for more of her sessions."

Management Solutions

"Sheryl understands high level business management and sales. Sheryl readily builds teams due to her creative and fun nature. However, with the fun is a calculated reason for building teams and empowering them for success."

Sporty Seats

"She is an amazing trainer who is extremely witty. The classes are interactive, thought provoking but easily transferred to everyday life. She takes complex terms and tasks and makes them simple to understand. My team and I have benefitted from her sessions."

Regional Account Manager
Columbia Southern University

"Sheryl really knows her stuff when it comes to the customer experience. She helped us understand the customer lifetime value and what that means to our business financially. Our customers now have a voice in our new products, services and our employees enjoyed being apart of the solution to increase our revenue."

Franchise Owner
Shell
ABOUT SHERYL MAYS

Sheryl Mays is a Chief Experience Officer, Author, Speaker, and Corporate Trainer, renowned for her expertise in customer service, communication, leadership and women’s empowerment.

As President of Rise and Shine Consulting and Coaching Firm, she delivers tailored consulting and training solutions. With a background as a regional director and vice president, she possesses a deep understanding of customer dynamics and the power of relationships.

Sheryl is also a contributing writer for Entrepreneur Magazine, host of The Customers Tea podcast, founder of Affirm Your Truth: Affirmation Movement and director of Master the SALE Academy.

Graduating cum laude with a degree in Business Administration, she is certified in Lean Six Sigma, Neuro Linguistic Programming, and Jack Canfield Coaching.

Actively involved in her community, Sheryl serves on various boards such as Seminole State College, Leukemia & Lymphoma Society and mentors through programs like Nasdaq Entrepreneur Milestone Programs and SCORE Orlando. Beyond work, she enjoys family time, travel, running marathons, and outdoor adventures with her furry buddies.

SHERYL MAYS PROGRAMS & TOPICS

Let’s Give Them Something to Talk About

In this captivating presentation, Sheryl will delve into the secrets of creating WOW moments that leave a lasting impression on your customers. Drawing from real-life anecdotes, amusing anecdotes, and interactive exercises, Sheryl will showcase the power of personalization, empathy, and going above and beyond to exceed customer expectations. But it's not just about learning the theory – get ready to roll up your sleeves and dive into some hands-on activities!

The Benefits of Exceptional Customer Service: Creating Lasting Impressions

Join us as we delve into the myriad benefits of going above and beyond for your customers. Through engaging stories, insightful anecdotes, and practical strategies, Sheryl will showcase how exceptional customer service can elevate your brand, foster customer loyalty, and drive bottom-line results. Learn how to create memorable experiences that leave a lasting impression on your customers, turning them into enthusiastic brand ambassadors.

What did you say? Words Matter

In the world of customer service, every word counts. Let’s explore the profound impact of language on customer interactions and business success. Let’s delve into the nuances of communication and discover how the words we choose can shape perceptions, build trust, and influence customer satisfaction. Through engaging anecdotes, real-world examples, and practical insights, will reveal the secrets to crafting compelling messages that resonate with customers and leave a lasting impression.

Request Availability for Sheryl Mays

SHERYL MAYS BOOKS
The Joy of Work: How Loving Your Work Changes Your Life
The Joy of Work: How Loving Your Work Changes Your Life
Voices for Leadership: Your Pathway to Becoming a More Influential Leader
Voices for Leadership: Your Pathway to Becoming a More Influential Leader
Silencing The Chatter Monsters: Move Beyond Your Fear
Silencing The Chatter Monsters: Move Beyond Your Fear
SHERYL MAYS
Chief Experience Officer & President, Rise and Shine Consulting
TRAVELS FROM:

Florida
KEYNOTE FEE:

$5,001 - $7,500

Keynote fee falls within this range. For exact fee, please contact us.
KEYNOTE VIDEOS
"Trainer Sheryl Mays was on target!!! Great presentation skills and drill down for the techniques. Awesome insights and encouragement. I will look for more of her sessions."

Management Solutions

"Sheryl understands high level business management and sales. Sheryl readily builds teams due to her creative and fun nature. However, with the fun is a calculated reason for building teams and empowering them for success."

Sporty Seats

"She is an amazing trainer who is extremely witty. The classes are interactive, thought provoking but easily transferred to everyday life. She takes complex terms and tasks and makes them simple to understand. My team and I have benefitted from her sessions."
Regional Account Manager

Columbia Southern University

"Sheryl really knows her stuff when it comes to the customer experience. She helped us understand the customer lifetime value and what that means to our business financially. Our customers now have a voice in our new products, services and our employees enjoyed being apart of the solution to increase our revenue."
Franchise Owner

Shell

ABOUT SHERYL MAYS

Sheryl Mays is a Chief Experience Officer, Author, Speaker, and Corporate Trainer, renowned for her expertise in customer service, communication, leadership and women’s empowerment.

As President of Rise and Shine Consulting and Coaching Firm, she delivers tailored consulting and training solutions. With a background as a regional director and vice president, she possesses a deep understanding of customer dynamics and the power of relationships. Sheryl is also a contributing writer for Entrepreneur Magazine, host of The Customers Tea podcast, founder of Affirm Your Truth: Affirmation Movement and director of Master the SALE Academy.

Graduating cum laude with a degree in Business Administration, she is certified in Lean Six Sigma, Neuro Linguistic Programming, and Jack Canfield Coaching.

Actively involved in her community, Sheryl serves on various boards such as Seminole State College, Leukemia & Lymphoma Society and mentors through programs like Nasdaq Entrepreneur Milestone Programs and SCORE Orlando. Beyond work, she enjoys family time, travel, running marathons, and outdoor adventures with her furry buddies.

SHERYL MAYS PROGRAMS & TOPICS
Let’s Give Them Something to Talk About
In this captivating presentation, Sheryl will delve into the secrets of creating WOW moments that leave a lasting impression on your customers. Drawing from real-life anecdotes, amusing anecdotes, and interactive exercises, Sheryl will showcase the power of personalization, empathy, and going above and beyond to exceed customer expectations. But it's not just about learning the theory – get ready to roll up your sleeves and dive into some hands-on activities!
The Benefits of Exceptional Customer Service: Creating Lasting Impressions
Join us as we delve into the myriad benefits of going above and beyond for your customers. Through engaging stories, insightful anecdotes, and practical strategies, Sheryl will showcase how exceptional customer service can elevate your brand, foster customer loyalty, and drive bottom-line results. Learn how to create memorable experiences that leave a lasting impression on your customers, turning them into enthusiastic brand ambassadors.
What did you say? Words Matter
In the world of customer service, every word counts. Let’s explore the profound impact of language on customer interactions and business success. Let’s delve into the nuances of communication and discover how the words we choose can shape perceptions, build trust, and influence customer satisfaction. Through engaging anecdotes, real-world examples, and practical insights, will reveal the secrets to crafting compelling messages that resonate with customers and leave a lasting impression.

Request Availability for Sheryl Mays

SHERYL MAYS BOOKS
The Joy of Work: How Loving Your Work Changes Your Life
The Joy of Work: How Loving Your Work Changes Your Life
Voices for Leadership: Your Pathway to Becoming a More Influential Leader
Voices for Leadership: Your Pathway to Becoming a More Influential Leader
Silencing The Chatter Monsters: Move Beyond Your Fear
Silencing The Chatter Monsters: Move Beyond Your Fear