Dr. Sondra Thiederman is one of the nation’s leading experts on unconscious bias and workplace inclusion issues. As President of Cross-Cultural Communications, a San Diego based training firm, Sondra has more than 25-years-experience as a speaker, trainer, and author helping professionals in Fortune 500 companies, public sector organizations, and dozens of associations find ways to successfully navigate our increasingly-diverse workplaces.
Since receiving her doctorate with an emphasis on cross-cultural studies from UCLA, Sondra has helped hundreds of organizations develop solutions to their unconscious bias and diversity/inclusion challenges. Among her clients are such leading organizations as Sodexo, Xerox Corporation, The Boeing Company, FedEx Corporation, Pfizer Pharmaceuticals, Marriott Corporation, Century 21 Real Estate, American Express, The Federal Reserve Bank, Motorola, and AT&T. She has also functioned as a consultant to the University of California and the American Cancer Society and has served on the Diversity Cabinet of the American Red Cross. She currently serves as an Expert Panelist for O’Mara and Richter;s Global Diversity and Inclusion Benchmarks: Standards for Organizations Around the World.
Sondra has extensive media experience including mention in such national publications as The Wall Street Journal, The New York Times, The Los Angeles Times, and U.S.A Today. She is published in professional journals ranging from T&D to Real Estate Today to Association Management, has written on diversity for the web site Monster.com, and is the author of six books on diversity-related topics including:
- Profiting in America’s Multicultural Marketplace: How to Do Business Across Cultural Lines
- Bridging Cultural Barriers for Corporate Success: How to Manage the Multicultural Workforce
- Getting ‘Culture Smart’: Ten Strategies for Making Diversity Work
- Making Diversity Work: Seven Steps for Defeating Bias in the Workplace
- The Diversity and Inclusion Handbook
- 3 Keys to Defeating Unconscious Bias: Watch, Think, Act
The presence of unconscious bias lies at the heart of any organization’s diversity challenges. This interactive, skill-based program provides your group with the skills needed to identify and defeat the biases that compromise their ability to work and lead effectively.
Available in both in-person and virtual formats, participants will learn:
- How biases negatively impact our ability to hire, manage, serve people of diverse backgrounds (the business case).
- That, although biases do not make us bad people, we do have the responsibility to do something about them.
- Two techniques for becoming aware of and identifying unconscious bias
- Three immediately-applicable tools for defeating bias.
This innovative diversity program demonstrates how to balance valuing diversity with the shared values, interests, and goals that create an harmonious and innovative workforce.
Participants will learn:
- How identifying what we have in common – while valuing diversity – enhances workplace innovation, trust, fairness, and commitment
- How identifying what we have in common helps defeat unconscious bias
- What four values all human beings – despite cultural background – share.
- Four immediately-applicable skills for identifying and/or cultivating common ground in the workplace
This timely and practical program provides the skills needed to convert moments of diversity-related tension into gateways for increased understanding and stronger workplace relationships.
Participants will learn:
- How moments of diversity-related tension can be converted to opportunities for improved communication and reduced bias
- Examples of “Gateway Events” that are pertinent to your specific organization
- Specific ways in which effective dialogue skills positively impact relationships
- Four skills for effective dialogue. Each skill will be accompanied by examples and participant interaction. These include:
- Skills to manage the emotions that typically block our ability to dialogue with respect and clarity
- Guidance on how to set productive goals for each conversation – and how to achieve those goals
- How to handle the dilemma of intent versus impact
- How to make respectful verbal choices that encourage rather than shut down productive conversation
Request Availability for Sondra Thiederman
SONDRA THIEDERMAN, PH.D.
$7,501 - $10,000
Keynote fee falls within this range. For exact fee, please contact us.
Col. Nicole Malachowski, USAF (Ret.) defies stereotypes. Yes, she was a jet fighter pilot, but if you think you know her based on that, you’d be wrong. A leader, a combat veteran, the first woman pilot on the Thunderbirds Air Demonstration Squadron, a White House Fellow, and an inductee into both the National Women’s Hall of Fame and the Women in Aviation International Pioneer Hall of Fame, Nicole’s distinguished 21-year Air Force career exceeded her wildest dreams. But the dream came to an end when a devastating tick-borne illness left her struggling greatly to speak or walk for almost nine months. An indomitable spirit, Nicole fought back against overwhelming odds and prevailed.
Drawing on stories from her career and personal life, Nicole inspires audiences to rethink the challenges they face every day. She urges them to go beyond resilience and become resurgent. Nicole’s empowers people with three key beliefs: failure and risk is the price of entry for achieving something great; sometimes you need to yield to overcome; and her personal mantra – “Nobody wants to lead a scripted life.”
Nicole brings her experience to the stage and holds audiences spellbound with an easygoing authenticity of someone who’s achieved greatness. She’s been a member and leader of exceptional teams. She has faced overwhelming challenges and adversity and has come out on top.