Vital Leadership skills for the New Era – Marilyn Tam
Surveys and research are showing that the top leadership skills for the future are the abilities to coach, support their employees and to foster teamwork. Are you prepared?
5 Top Customer Service Articles for the Week of January 25, 2021 – Shep Hyken
Each week I read a number of customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too.
Future Technologies, Cryptocurrency, and Strategic Planning for Businesses – Jack Shaw
Future Technologies, Cryptocurrency, and Strategic Planning for Businesses 01/22/21 Future Technologies, Cryptocurrency, and Strategic Planning for Businesses Today’s episode can also be found on You Tube as Jack will present several graphics toward the end of the conversation. Enjoy the podcast! JACK SHAW Corporate Financial Executive, Software Company Executive, Innovation and Change Management Consultant, Author, and Speaker. Jack integrates his...Sympathy is Easy – John O’Leary
John shares an intimate story about his father that illuminates what empathy means, why it’s important and how it is the key to breaking down barriers. “While on my knees next to my fallen dad last weekend, I thought of a Dennis Lahane quote.”
Innovation Swapping – Josh Linkner
Behind only water, concrete is the second-most used material on our planet. It’s low cost, durable, and beneficial in a variety of construction applications. As our population continues to swell, demand is expected to skyrocket. But there’s a problem.
