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Effort vs. Results – Josh Linkner

Effort vs. Results – Josh Linkner

Imagine that a loved one is on the operating table in a life-or-death situation. You and your family gather in the waiting room waiting with bated breath for the doctor to communicate the results of this life-saving procedure.

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Customer Service Leadership: Zelensky Style – Chip Bell

Customer Service Leadership: Zelensky Style – Chip Bell

The world has marveled at the conviction, clarity, and charisma of Ukraine president Volodymyr Zelensky. He has demonstrated many of the virtues of a true servant leader. He clearly understands his role. “I am the CEO of a country,” he said, “elected to serve the people.”

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