Okay, so maybe this year’s College Football National Championship game wasn’t one for the ages. And it certainly wouldn’t have kept you watching if you favor closely fought competitions, which Georgia’s 65-7 masterclass was never close to providing.
We waved goodbye to 2022, hoped for a better New Year and even made resolutions to ensure it would be even better than the last. And although only 24-hours into the New Year, many of those resolutions have already been broken!
How high is your workplace Kindness Quotient? Kindness is important at work. And everywhere. Popular advice tells people to focus on achieving individual goals to get ahead. Some people work their careers as if it is an individual competitive sport.
Before we do our deep dive, let’s simplify the overall environment for work from home (WFH) or work from anywhere (WFA), boiling it down to incentives driving actions. Let’s start with the negative impact on employees from WFH.
When a client is interested in engaging me to speak at their meeting, I’ll usually ask in our initial call, “Why is hiring a customer service speaker important to you at this time?” We get many different answers that include low customer satisfaction.
