Speaker Blog Posts

We Help Meeting Planning Executives THRILL Their Audiences!

How Your Daily Decisions Determine Destiny – Mary Kelly

How Your Daily Decisions Determine Destiny – Mary Kelly

We often do not consider how seemingly insignificant choices lead to habits that have long-term consequences. How we choose to spend our mental energy and physical time impacts us and those around us. Lots of little decisions add up and create outcomes.

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Customer Service Leadership: Zelensky Style – Chip Bell

Customer Service Leadership: Zelensky Style – Chip Bell

The world has marveled at the conviction, clarity, and charisma of Ukraine president Volodymyr Zelensky. He has demonstrated many of the virtues of a true servant leader. He clearly understands his role. “I am the CEO of a country,” he said, “elected to serve the people.”

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Russia Invades: 10 Potential Outcomes, 3 Bad, 7 Good – Andrew Busch

Russia Invades: 10 Potential Outcomes, 3 Bad, 7 Good – Andrew Busch

The markets reacted strongly to the Russian invasion of the Ukraine on Thursday, with the S&P 500 dropping 94pts at its low. After President Biden assured action would be taken to mitigate the negative impact on the economy (SPR release), the S&P 500 rallied strongly and finished the day up 63 points.

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Give Your Customers Volunteer Service – Chip Bell

Give Your Customers Volunteer Service – Chip Bell

We have a volunteer plant. It stands tall, beautiful, and mysterious. It is a volunteer-a plant that grew up spontaneously without our doing anything. We refer to it as our wild plant. What if service delivery was like a volunteer plant?

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