Speaker Blog Posts

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Russia Invades: 10 Potential Outcomes, 3 Bad, 7 Good – Andrew Busch

Russia Invades: 10 Potential Outcomes, 3 Bad, 7 Good – Andrew Busch

The markets reacted strongly to the Russian invasion of the Ukraine on Thursday, with the S&P 500 dropping 94pts at its low. After President Biden assured action would be taken to mitigate the negative impact on the economy (SPR release), the S&P 500 rallied strongly and finished the day up 63 points.

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Give Your Customers Volunteer Service – Chip Bell

Give Your Customers Volunteer Service – Chip Bell

We have a volunteer plant. It stands tall, beautiful, and mysterious. It is a volunteer-a plant that grew up spontaneously without our doing anything. We refer to it as our wild plant. What if service delivery was like a volunteer plant?

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Planning for the Inevitable – Ron Culberson

Planning for the Inevitable – Ron Culberson

At 61 years of age, I’ve just made a simple yet profound observation. It seems that I know more people who have died than I used to. You have to admit that most of us don’t really pay attention to this phenomenon on a regular basis. But we should.

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Boundaries-Bust Out of Service Fatigue – Laurie Guest

Boundaries-Bust Out of Service Fatigue – Laurie Guest

Can anyone remember the days when there wasn’t a tether to the office through constant digital connection? While technology has led to many amazing opportunities for most of us, there is a downside that could be handled better: boundaries!

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Are You Fighting a War Already Lost? – John O’Leary

Are You Fighting a War Already Lost? – John O’Leary

When we’ve experienced the sharp disappointment of being let down by others, when is the right time to accept what happened, embrace what is and move forward into what could be? The example of Hiroo Onoda demonstrates the dangers of clutching it for too long. Let me explain.

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