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Speaker Media & Blog Posts

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“Buy Now Pay Later” Services for Small Retailers – Gene Marks

“Buy Now Pay Later” Services for Small Retailers – Gene Marks

Some of your customers may not have enough cash readily available to buy your products. Others may prefer not to use a credit card. Does this mean you lost the sale? Small businesses are learning this may not be the case, thanks to Buy Now Pay Later options.
Focus On What You Do Well – Don Yaeger

Focus On What You Do Well – Don Yaeger

No, Joel Manby was not meant to play professional sports, but he was undoubtedly meant to be a business leader. This realization became crystal clear two years after college when he was admitted to Harvard Business School and emerged with an MBA in 1985.
How Much Do You Trust Your Customers? – Shep Hyken

How Much Do You Trust Your Customers? – Shep Hyken

When you trust customers, they reciprocate with their trust. Trust is an important and powerful way to build a better relationship with your customers. If you can't trust your customers, you can't expect them to trust you.
Monday Motivation: Winning as One – John O’Leary

Monday Motivation: Winning as One – John O’Leary

"Did you win?" This is a common question asked by parents to their children. Not that it's totally unimportant to win or irrelevant to score, but I prefer a more beautiful example of what real victory and true scoring looks like. Let me explain.
Set in Your Ways? Here’s how to Jumpstart your Next Big Idea

Set in Your Ways? Here’s how to Jumpstart your Next Big Idea

As entrepreneurs and business leaders, we get set in our ways. Our products are fulfilling needs, our processes are working, and we are making money. Finding success in what works is not a bad thing whatsoever; you need to make money, after all!
Themed Living: My Theme for 2022 – Is it Enough? – Laurie Guest

Themed Living: My Theme for 2022 – Is it Enough? – Laurie Guest

It's time to pick a new theme for 2022. Sometimes they present themselves easily, and other years I have to think for a while about what I want my theme to be. Before I tell you what I landed on, let me tell you how I got there.
The Fallacy of Too Much – Chip Bell

The Fallacy of Too Much – Chip Bell

We love a gentle rain; too much, and we have a flood. We love the warm sun; too hot and we get a drought. Customer experience has its share of excesses. Excellent service means remaining ever vigilant for those excesses that can frustrate our customers.
3 Ways to Surround Yourself With the Right Business People – Mary Kelly

3 Ways to Surround Yourself With the Right Business People – Mary Kelly

We know that we are the sum of the 5 or 6 people around us. What do we do if those people are not what we want? Specifically, how do we surround ourselves with ambitious, motivated, and community-minded people?
The Extra Mile: 3 Ways to Push Big Goals Across the Finish Line – Kevin Brown

The Extra Mile: 3 Ways to Push Big Goals Across the Finish Line – Kevin Brown

Four months ago, I couldn't walk. Hip pain and a subsequent medical procedure left me on crutches. Keynotes were a challenge. Clients had to help me on and off the stage. Strangers helped me navigate airports and hotels. I was determined to walk normally.
Question Everything – Josh Linkner

Question Everything – Josh Linkner

Progress only occurs when we challenge assumptions and question the world around us. Here are 27 questions that'll really get you thinking, questioning, and wondering...
Future Technologies, Cryptocurrency, and Strategic Planning for Businesses – Jack Shaw

Future Technologies, Cryptocurrency, and Strategic Planning for Businesses – Jack Shaw

Future Technologies, Cryptocurrency, and Strategic Planning for Businesses01/22/21     Future Technologies, ...
Why Recovering Tourism is Vital to the Economic Health of your Community – Amy Beadle

Why Recovering Tourism is Vital to the Economic Health of your Community – Amy Beadle

In today's episode, Amy Beadle shares a little about her professional background, her passion for community involvement, and how Springfield, IL has innovated to attract tourists during the challenging Covid-19 landscape. Amy is a terrific ambassador for the city of Springfield, IL.